SHIPPING & RETURNS
Shipping Policy
At Franklin Hat Co, we strive to ensure that your order is carefully packed and shipped in a timely manner. We offer standard shipping options and provide transparent pricing to make your shopping experience as seamless as possible.
Our shipping methods are designed to deliver your hats in pristine condition, and our packaging is eco-friendly to minimize our environmental impact. We are committed to providing you with the best service and want you to feel confident in your purchase.
We are a small batch hat company located in Lynchburg, VA, with a deep-rooted legacy in southern and central Virginia, focusing on tobacco and cantaloupe farming. As a Christian-based company, we prioritize honesty, integrity, and excellence in all aspects of our business, including shipping.
Feel free to reach out to us if you have any questions about our shipping methods or costs. We are here to assist you.
Return & Exchange Policy
We want you to love your purchase from Franklin Hat Co. If for any reason you are not completely satisfied with your order, we offer a straightforward return and exchange policy to ensure your peace of mind.
Our goal is to provide you with high-quality hats that exceed your expectations. In the event that you need to initiate a return or exchange, please contact our team, and we will guide you through the process to make it as smooth as possible.
As a veteran-owned company rooted in family legacy, we take pride in our commitment to customer satisfaction. We value your trust and want you to feel confident in choosing Franklin Hat Co for all your headwear needs.
If you have any inquiries regarding our return and exchange policy, don't hesitate to reach out. We are dedicated to providing exceptional service and want to ensure that you have a positive experience with us.